To make a complaint, please follow the steps below:

1. Return/complaint form
Please fill out the return/complaint form and attach it to the returned product. The form needs to contain the following data: customer's name, e-mail address, phone number, product ID and description of defect, date of purchase.

2. Product return
When filing a complaint, please send back a complete product, together with a copy of the invoice.

3. Shipping
Please send the faulty goods to the following address:

K.T. International
302, Niranjan,
99, Marine Drive
Mumbai - 400 002

Tel : 9223355664

 

You can also contact our Customer Service who will guide you as to how to return the goods.

Return of the goods
In accordance with applicable law, you can return the goods in 7 days in case the goods have any manufacturing defects. To cancel the contract and return the purchased product complete the statement of withdrawal, pack complete product together with invoice, then send it back to the following adress:

K.T. International
302, Niranjan,
99, Marine Drive
Mumbai - 400 002
Tel : 9223355664